A step-by-step guide to Customer Severity Selection
You asked and we listened! We’re happy to announce a new way of prioritising your support requests that are intended to solve your queries more efficiently than ever before.
You asked and we listened! We’re happy to announce a new way of prioritising your support requests that are intended to solve your queries more efficiently than ever before.
The world is slowly waking from its forced COVID-19 hibernation, with people venturing out and seeking a degree of normalcy – albeit with some precautions. Recreation and leisure centres are the ideal hub for satisfying both our craving for human contact and our need for physical exercise, yet these same hubs suffered greatly under the pandemic’s heights, with many forced to let team members go during extended periods of Government restrictions and lockdowns.
Customers are at the heart of any product heading in a positive direction – and that rings true for us at Jonas Leisure. Our customers and your needs are at the forefront of everything we do as a business and the path we see ourselves embarking on. Your feedback has always guided the development roadmap for our products so we wanted to give you a platform where you can have a seat at the table and have your say.
For IT guru Rob van Endt, learning and understanding technology never gets old. As a Network and Systems Administrator, his day-to-day involves problem solving technical issues, keeping the network secure and helping staff in all matters IT. Outside of work he enjoys motor racing and stays on top of his game by dabbling in technical areas of research.
You may not have come across Maree Cruden yet, as she’s one of the newest members of the Jonas Leisure team, but when your paths eventually cross, you’ll find someone with an absolute zest for an active life.
A brand new year is here and already it’s looking more promising than its predecessors, 2020 and 2021. As Australia and New Zealand start to embrace life living alongside the virus-that-shall-not-be-named, we’re learning that the fitness world is evolving and looking much different prior to the pandemic.
New requirements for leisure and health centre visitors to demonstrate they are fully vaccinated against Covid-19 before being granted entry are changing the game for facility operators.
When it comes to leisure management software, Ian Wilcock has pretty much seen it all. He’s worked with leisure management software for as long as he can remember, including during his nine years as a key member of the Jonas Leisure team.
The summer holiday period is a prime opportunity to attract new gym leads and grow your member base.
Since the start of the COVID-19 pandemic in March 2020, mental health has largely come into focus. With so many strict and extended lockdowns, with some states experiencing the toughest and longest lockdown and restrictions in the world, it’s no surprise that our mental health has suffered and needs greater awareness and support.
