News
A day in the life of our Services Manager Hannah Donohoe
A day in the life of our Services Manager Hannah Donohoe Want to be like Hannah? Every day our cheerful Services Manager Hannah Donohoe is out representing Jonas Leisure and helping leisure centres bring →
Digital upgrade helps YMCA North bring leisure to more people
Digital upgrade helps YMCA North bring leisure to more people A new software platform that makes it easy for leisure customers to book and pay online has led to a surge in online bookings →
Four golden rules for successful customer communications
Four golden rules for successful customer communications Effective communication can be the difference between a full group fitness class and an empty one, or a happy customer and one who feels neglected. Getting it →
Fast Five with Amy Spenceley
Fast Five with Amy Spenceley Our superhero Professional Services Consultant Amy Spenceley is one of the first people many new Envibe customers meet. A former leisure industry manager, her role involves working with clients →
Digital transformation for a member-centric experience
Digital transformation for a member-centric experience As we move to a future where technology is increasingly facilitating day-to-day life, it brings to question how this will continue to grow the leisure industry. More →
Fast Five with Adam Fielding
Fast Five with Adam Fielding Old-fashioned customer service and quality communication remain crucial to supporting customers, in partnership with the customer experience optimisation technology offers. For this month’s Fast Five we caught up with →
How customer behaviour towards self-service technology has changed
How customer behaviour towards self-service technology has changed Since the P word that shall not be named, there’s no denying the world we live in has changed in more ways than one. Technological advancements →
Fast Five with Jarad Lam
Fast Five with Jarad Lam As we edge towards the halfway line of 2023, technology continues to be a major driver in the pursuit of customer experience excellence. Gracing the Fast Five stage this →
Triggering success with your gym marketing
Triggering success with your gym marketing In 2023, we’re striving to help you work smarter, not harder. And when it comes to your marketing, so much of it can be automated in a way →
Fast Five with Dushayant Dhar
Fast Five with Dushayant Dhar As the first quarter of 2023 comes to a close, maintaining staffing levels and delivering exceptional customer experiences continue to be critical for leisure operators that want to outpace →
5 tools every facility needs in their leisure software toolkit
5 tools every facility needs in their leisure software toolkit Are you wondering how you can shake things up for the rest of the year, and really get your systems and processes in ship-shape? →
A round of applause for your customer service ratings and feedback
A round of applause for your customer service ratings and feedback A massive thank you to all Jonas Leisure customers who have provided feedback and rated our customer service recently. Last quarter we saw →