News
Funding crunch: How leisure centres can keep their doors open for communities
Funding crunch: How leisure centres can keep their doors open for communities Leisure centres offer a vital community service, but many publicly owned facilities are under increasing pressure to demonstrate their impact and to →
New features and customer success among the priorities for 2024
New features and customer success among the priorities for 2024 News Year's message from Jonas Leisure General Manager Alissa Lim Welcome to 2024! We’re already a month in and I hope you managed to →
Five of Australasia’s most unique aquatic centres
Five of Australasia's most unique aquatic centres From high-tech adjustable swimming pool floors to tree-top-brushing waterslides, Australasia is blessed with a wealth of noteworthy aquatic centres. And with summer coming up and holidays on →
How to create a win-win website for your leisure centre
How to create a win-win website for your leisure centre You’re probably aware of the importance of having a functional website for your leisure centre, but are you and your team making the most →
Customer Voice resonates with users
Customer Voice resonates with users Our Customer Voice portal continues to go from strength to strength, driving development of Envibe enhancements with expert users (like you!) behind the steering wheel. Dozens of recent requests →
A day in the life of our Services Manager Hannah Donohoe
A day in the life of our Services Manager Hannah Donohoe Want to be like Hannah? Every day our cheerful Services Manager Hannah Donohoe is out representing Jonas Leisure and helping leisure centres bring →
Digital upgrade helps YMCA North bring leisure to more people
Digital upgrade helps YMCA North bring leisure to more people A new software platform that makes it easy for leisure customers to book and pay online has led to a surge in online bookings →
Four golden rules for successful customer communications
Four golden rules for successful customer communications Effective communication can be the difference between a full group fitness class and an empty one, or a happy customer and one who feels neglected. Getting it →
Fast Five with Amy Spenceley
Fast Five with Amy Spenceley Our superhero Professional Services Consultant Amy Spenceley is one of the first people many new Envibe customers meet. A former leisure industry manager, her role involves working with clients →
Digital transformation for a member-centric experience
Digital transformation for a member-centric experience As we move to a future where technology is increasingly facilitating day-to-day life, it brings to question how this will continue to grow the leisure industry. More →
Fast Five with Adam Fielding
Fast Five with Adam Fielding Old-fashioned customer service and quality communication remain crucial to supporting customers, in partnership with the customer experience optimisation technology offers. For this month’s Fast Five we caught up with →
How customer behaviour towards self-service technology has changed
How customer behaviour towards self-service technology has changed Since the P word that shall not be named, there’s no denying the world we live in has changed in more ways than one. Technological advancements →