Jonas Leisure appoints new Head of Sales and Customer Success

Dushayant Dhar has been appointed Jonas Leisure’s Head of Sales and Customer Success.

The new role will see him lead the leisure software provider’s sales and customer success teams, with a focus on providing quality service and an exceptional experience for customers.

Mr Dhar said his immediate priority would be on listening to existing customers and the market to come up with solutions that add value.

“We drive value from before people come on board with us, all the way through that process and then after they are on board as a customer.

“We are a premium provider, and we aim to add value at every turn. It’s a winning strategy for Jonas Leisure and it is something that we will continue to highlight in the year ahead,” Mr Dhar said.

Mr Dhar has been with Jonas Leisure since 2008, most recently as the company’s Customer Success Manager. He comes from a professional services and consulting background and has strong connections in the attractions and leisure industries.

Jonas Leisure CEO Mike Henton said Mr Dhar was an asset to the sales and customer success team.

“Dushayant’s history with Jonas Leisure, background in customer service and connection to the leisure industry make him the ideal person to lead sales, as well as customer success.”

In the year ahead, Mr Dhar plans to focus on responding to market needs, enhancing Jonas Leisure’s product range and providing exceptional service to existing customers.

Throughout the Covid-19 pandemic, quality of service, reliability and dependability were more important than ever, he said.

“I want people to know that there is a company out there that cares and will hold their hand and support them. If you are feeling neglected by you current providers do give us call. We have always been there for our customers and we will keep being there for them,” Mr Dhar said.

Jonas Leisure is a subsidiary of Jonas Software, which operates more than 100 independently managed software brands around the world. The company supplies industry-leading enterprise management software and related services to more than 80,000 customers in 30 vertical markets.