How YMCA North transformed member management and increased revenue with Jonas Leisure and Ezidebit
How YMCA North transformed member management and increased revenue with Jonas Leisure and Ezidebit YMCA North, a not-for-profit community organisation, operates 12 recreation centres nationwide, servicing 18,000 members. To better serve its communities, YMCA North needed to improve operational efficiency. The organisation faced challenges due to reliance on multiple providers, systems, and manual processes. Staff were overwhelmed with administrative tasks and lacked the whole-of-business insight needed to identify opportunities and inform business decisions. In late 2022, YMCA North initiated a tendering process to find a provider to consolidate and streamline their operations to deliver better efficiency. →